Downloads​

• I don't see my purchased download link, where is it?

  • If you already have an account, just click My Downloads link.  If you don't have an account, you must create one using the same email address used when you purchased the download.  After account creation click My Downloads.​​​

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• How do I add my purchased downloads to my iPhone?

  • Option 1: Play From The iPhone Files App

    • On your iPhone, open My Downloads on Hotmixx.

    • Tap the Download button.

    • When the file finishes downloading, open the Files app.

    • Go to Downloads.

    • Tap the .zip file.

    • Your iPhone will create a new folder with the MP3 files inside.

    • Open the folder and tap an MP3 file to play it.

    • Apple’s Files app can open ZIP files directly on iPhone and iPad.

  • Option 2: Add To Apple Music
    If you want the songs inside the regular Apple Music app, use a computer:

    • Download the .zip file to your Mac or PC.

    • Unzip the file.

    • Open the Music app on Mac, or Apple Music/iTunes on Windows.

    • Import or drag the MP3 files into your music library.

    • Sync your iPhone with your computer.

    • Apple’s Music app on Mac supports importing music files or folders into your library.

  • Important Notes

  • iPhone can play the MP3 files from the Files app, but they may not automatically appear in the Apple Music app.

  • To make them appear in Apple Music, import them on a computer first, then sync your iPhone.

  • Keep the unzipped folder if you want to play the files again later

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USB

• How do I play my USB in my car?

  • Plug your USB into the USB port.​

  • Select your Media source in your car.

  • Browse the folders on your USB.  The folder names represent the DJ and mixtape name.

    • Note: Make sure to BROWSE the folder.  Some cars have a Music source option, the USB music may not play correctly depending on the model and year of the car.​

  • If your car's player puts a blank space in between the tracks, we have included a file in each folder with the full mixtape.  There will be no spaces between tracks, but you will not be able to advance or go back to a specific song.

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Shipping

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• I'm in the military, currently serving overseas, do you ship to APO/FPO?

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We do ship orders to most locations in the world. This also includes US military addresses (APO/FPO) If you so desire, we will also ship to another address other than your billing address. However, for your safety as well as ours, we do require that you provide us the billing address on file with your credit card provider.

 

• How long before I receive my purchase?

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We normally ship within 1-2 business days of processing your order. We use Priority Shipping, it will typically take 2-3 days to arrive at your location from the day we ship it out.

 

Here's a typical situation, you order something from our website on Monday morning, we'll ship it out on Tuesday. You can expect delivery by Thursday or Friday of the same week. Military and International mail should allow 7-14 days for delivery.

 

• What are my options for shipping?

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Priority Mail: 3-5 days delivery in the United States including FPO/APO addresses. FPO/APO may take longer.

Global Priority: 7-14 days delivery times to most locations outside the US or its territories. US Military personnel, please use Priority Mail.

 

• My product doesn't work? My product is damaged? All of my order didn't arrive?

In the event that you receive a damaged, defective, or incorrect item, just let us know and we will replace the item, no questions asked. Other than that, all sales are final.